Q#1 Please rank the quality of EMC products Very Good Good Average Poor Very Poor	Q#2 Please rank the performance of EMC products Very Good Good Average Poor Very Poor
Q#3 Please rank this EMC website Very Good Good Average Poor Very Poor	Q#4 Please indicate if the prices of EMC products are... Very High Somewhat High Market Average Below Market Very Low
Q#5 Please rank EMC’s delivery. Always On Time Mostly On Time Sometimes On Time Late Most of the Time Always Late	Q#6 How is EMC’s factory customer service? Very Good Good Average Poor Very Poor
Q#7 How helpful is the EMC local sales representative? Very Helpful Usually Helpful Somewhat Helpful Occassionally Helpful Never Calls on Us.
Q#8 When was the last time an EMC sales representative called on you? Within the last week About 2 weeks ago 3 weeks ago More than 3 weeks ago
Q#9 Do you use the printed EMC product catalog? Always. It is very helpful I use it alot of the time Only sometimes Almost Never Never use your catalog I use the website instead Don’t have your catalog. Send one.

Improvement How can we most improve?

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